Our Partnership Process
At innovaTel, we are reshaping the telepsychiatry model, which transforms your ability to provide care. That’s why our process for establishing partnerships is simple.
Telepsychiatry for Inpatient and Residential Facilities
innovaTel provides psychiatrists and psychiatric nurse practitioners to augment the coverage of your on-site clinical team in your inpatient or residential facility.
Because these clinicians are connecting to your organization virtually, they can cover multiple locations or various clinical settings with maximum efficiency. innovaTel’s team will work closely with your organization to develop a clinical coverage program customized to meet your needs.
Remote Care. Embedded Commitment.
innovaTel’s approach fosters partnerships where its telepsychiatry providers feel as much a part of an on-site clinical team as any other in-person provider on the team.
innovaTel’s telepsychiatrists will have a set schedule that you get to determine, attend treatment team meetings, collaborate with the rest of your on-site staff and document concurrently in your electronic medical record. innovaTel’s telepsychiatry clinician will be familiarized with community resources for continued treatment, if necessary, and work closely with the on-site clinical team to determine discharge plans.
Care, When You Need It.
innovaTel’s inpatient and residential telepsychiatry gives you access to high-quality services that will allow you to get your patients seen in a timely manner instead of relying on traditional rounding schedules of on-site psychiatrists who may be juggling multiple responsibilities.
Our telepsychiatry clinicians will work closely with you and your staff members to ensure all your patients get the care they deserve. They will help you develop a clinical coverage program that suits you and your organization and meets all your needs.
innovaTel's Inpatient
and Residential
Telepsychiatry Services
• Traditional inpatient and residential rounding
• Psychiatric evaluation and medication management
• Development and implementation of the plan of care
• Participation in treatment team meetings
How We Can Help
Grow your clinical team without geographic limitations.
Reduce patient wait times and no-shows.
Increase capacity for new patients.
Increase access to care in your communities.
Improve clinical and operational efficiencies.
Improve patient outcomes.
Expand your specialties.
Improve clinician retention and patient satisfaction.
Greater Access, True Integration
Our telepsychiatry services act as a gateway to care, allowing you to tap into our remote team of licensed psychiatrists, psychiatric nurse practitioners and licensed clinical social workers to meet your specific clinical needs. At innovaTel, you’re an active participant in the interview and selection process.
Psychiatric Services
Psychiatric evaluations
On-going medication management
Consultative Services
Remote Medical Director
Medication-Assisted Treatment (MAT)
& More
Therapy Services
Diagnostic evaluations
Individual therapy
Group therapy
Addictions treatment
& More
STEP ONE
Let’s talk
Share your clinical needs with innovaTel.
STEP TWO
Interview our providers
innovaTel presents providers for your team to interview.
STEP THREE
Onboarding begins
Once your team chooses a provider(s), they become credentialed with your payers and your organization bills for services.
STEP FOUR
Workflow development
innovaTel assigns you a Clinical Liaison — an experienced psychiatric nurse — to help design customized workflows with your team to ensure seamless integration.
STEP FIVE
Your patients receive care
Your innovaTel providers hold a set schedule for your patients each week, connect via a HIPAA-compliant telehealth platform and document directly into your EHR.
STEP SIX
Receive ongoing support
Your Clinical Liaison provides ongoing support to you and your innovaTel providers in your day-to-day work.
innovaTel and Your
Inpatient or Residential Facility
What is the typical timeline to get started?
Two of the biggest factors with a timeline for implementing telepsychiatry is licensing and credentialing of clinicians, which can vary depending on your state and the insurance plans that you accept.
innovaTel’s goal is to find the best clinical fit for your organization. In many cases, innovaTel has providers who are already licensed in your state. However, if we have providers who are a great clinical fit who are not yet licensed in your state, innovaTel will cover the cost to get them licensed in your state. Our team will work closely with yours to ensure a timely implementation that sets the foundation for a long-term partnership.
How does licensing and credentialing work?
It is innovaTel’s policy that providers are licensed in the state where they are physically located as well as where they are treating patients.
innovaTel covers the cost of clinician licensing, DEA, malpractice, benefits and PTO.
innovaTel’s implementation team will work closely with your team to assist with provider credentialing. Once you review and choose your clinician or clinicians, the innovaTel team will get you all of the documentation that you need to credential the innovaTel provider with your payers.
How does billing work?
innovaTel does not bill insurance directly. It is our model that our providers will become credentialed with your payers and your organization will handle all of the billing.
innovaTel’s partnership is simple. We charge a flat hourly fee for our clinicians and do not charge any additional set-up fees, ongoing maintenance fees or technology fees.
What is your hourly rate?
innovaTel customizes proposals based on the clinical needs of each of the organizations with which we work. There can be variability in the hourly rate based on the type of providers that you are looking for, their sub-specialty and certain requirements you are looking to meet, such as on-call requirements.
Connect with one of our telepsychiatry experts today to get a customized proposal.
How do I know if telepsychiatry will be reimbursed in my state?
That’s a great question with a complex answer. Telehealth reimbursement varies depending on the state and the payer. The regulations are changing regularly, and it can be complex to navigate, but we are here to help! The good news is most states now have some type of parity law in place that mandates coverage for telepsychiatry.
innovaTel’s telepsychiatry experts are happy to provide guidance to your organization based on our experience in your state.
How does documentation and prescribing work?
Our clinicians will document directly in your EHR. All providers are trained in concurrent documentation and documentation is guaranteed to be completed by the end of each day to assist in prompt billing.
All medications will be e-prescribed through your EHR. If you do not have e-prescribing capabilities, we can recommend a cost-effective standalone solution.
Which clinicians does innovaTel hire?
innovaTel hires board certified and board eligible psychiatrists, psychiatric nurse practitioners and licensed clinical social workers. We are extremely selective with the providers who we hire, and we are proud to have a high clinician retention rate.
innovaTel’s clinical team covers a wide variety of sub-specialties including, but not limited to:
*Child/adolescent psychiatry
*Geriatric
*Eating Disorders
*Gender Dysphoria
*Forensic/Corrections
*Psychosomatics
*Bilingual/Multilingual providers
What technology will our organization need for telepsychiatry?
Technology has come a long way in the last few years, making it very simple and affordable to get started with telepsychiatry. We will provide technical recommendations for the most optimal experience. But ultimately, if you have a webcam and an internet connection, your organization can implement telepsychiatry.
innovaTel is platform agnostic and will work within your platform of choice, if you do not have a telehealth platform, innovaTel will cover the cost of a HIPAA-compliant platform for our provider. We know that standardizations of systems is extremely important and would not want you to have different providers working in different systems. It’s easiest for patients, providers and your staff to work in the same telehealth platform.
innovaTel will perform a number of test visits prior to your go-live and also provide 24/7 IT support at no charge to your organization.
How do patients connect? Where are they located?
This can vary based on your organization, your clinical protocols and your patient population. innovaTel supports a hybrid model of telehealth that allows patients to come in, on site, or connect remotely. Which patients come in or connect remotely is based on a variety of factors, including clinical appropriateness and whether or not a patient has the right technology to connect remotely.
innovaTel recommends having a telepsychiatry room set up at one of your locations for patients who need to come in. innovaTel’s clinical team can assist in protocol development with your organization for patients to connect remotely.
Ready to partner with innovaTel?
Share with your network
Do you know an inpatient or residential facility that struggles meeting the demand for care? Share innovaTel’s services: