Telepsychiatry Testimonials

Hear from Our Customers and Clinicians on Why They Chose Us

Customer Testimonials

Kathy Mosher
Kathy Mosher
Executive Director,
Central Kansas Mental Health Center
"I just have to say that I am getting ready to go into my third year of contracting with innovaTel and you are just as consistently excellent to work with now as they were when we started. Thank you for all your great service and clinicians!" ​
Michelle Kelly-Thompson, MA
Michelle Kelly-Thompson, MA
Director of Clinical Services
Human Services Center
"The three main benefits from partnering with innovaTel are:
1. The ability to offer exceptional quality psychiatric care to the children, adolescents and families who chose to participate in telepsychiatry
2. The responsiveness and collaboration that InnovaTel staff provide.
3. The ability to use their experience and best practices to make our first experience successful for all.
Ashley Kjos
Ashley Kjos
CEO
The Woodlands Center
“InnovaTel has provided Woodland Centers with an essential service that is easily accessible, accommodating to our clientele, and well managed by InnovaTel administrative staff. These services have been invaluable to our clients and community.”
Netra Baker, RN
Netra Baker, RN
Dickinson Center, Inc.
“I have worked with InnovaTel Telepsychiatry for 4 years. I have had the pleasure of working with 3 psychiatrists. I have found them to be excellent providers in their fields, being respectful and courteous to all patients in their approach and interactions. Their level of expertise is of the highest caliber. When I have needed patient support, I am able to use confidential communications to them and receive prompt replies for ordering medications for patients or guidance for me. We have treated several hundred patients with Innovatel physicians, and always had positive reactions from our patients. I am proud to say that I work with InnovaTel physicians, giving excellent care to those in our service area.”
Rick Lee, PhD
Rick Lee, PhD
Executive Director
Central Minnesota Mental Health Center
“In many systems of care, the uncertainty and expense of recruitment and retention of psychiatry providers keeps executives up at night, but perhaps in no setting more so than in resource challenged community mental health centers. Innovatel basically solves that problem. Even if they have some turnover, they guarantee that they will provide the agreed upon FTE." "innovaTel providers are professional, efficient, flexible, and strive to be team players. Not only are our customers overwhelmingly positive about telepsychiatry, at Central Minnesota Mental Health Center we could not be more pleased with the quality of care our customers receive from them and for the administrative headaches they have cured for us." "I highly recommend them!” InnovaTel has elevated the quality of care in Community Mental Health Centers​
Liz Leen
Liz Leen
Director of Clinical Operations
Alder Health Services
"We were skeptical about telepsychiatry and unsure if it would work for our organization. We were referred to innovaTel who took the time to explain how telepsychiatry works, allowed us to have input on the Psychiatrist and answered our follow up questions in a prompt manner. They also came onsite and spent a day getting to know staff members and assisting with workflows for our practice. innovaTel has really been a partner throughout this journey and we are looking forward to a long relationship."
Theresa Backhaus, RN, BC
Theresa Backhaus, RN, BC
Psychiatry Nursing Supervisor
The Woodlands Center
"innovaTel Telepsychiatry has been part of our Psychiatry Unit for more than 2 years. The Psychiatrists have expanded and improved client access to psychiatric services in our rural community while providing excellent care. They have been readily available to the nurses, efficient in adapting to the use of our EHR and flexible with our schedule expectations." "The innovaTel administrative staff are just as great to work with. They were hands on throughout the implementation of telepsych services and continue to provide personal, ongoing support." "Most importantly, our clients have expressed satisfaction with their providers and with their Telepsychiatry experience."

Clinician Testimonials

McCray Ashby, MD
McCray Ashby, MD
Adult Psychiatrist
innovaTel Telepsychiatry
“Working with InnovaTel has benefited me professionally and personally. As a telepsychiatrist, I am able to focus more time on patients and less time on practice overhead. I also enjoy working in under-served areas at sites with professional staff. The transition to telemedicine has been seamless for me as a psychiatrist and is well-received by my child patients and their families. They also seem to like when my cat joins our appointment in my home office!”​
Sadaf Islam, MD
Sadaf Islam, MD
Adult Psychiatrist
innovaTel Telepsychiatry
“I wanted flexibility and freedom to work from home. Telepsychiatry is an ideal fit for women who want to have work-life balance. I am very satisfied with my decision to join InnovaTel and pursue my personal and professional goals.”​
Liberty Eberly, DO
Liberty Eberly, DO
Child & Adolescent Psychiatrist
innovaTel Telepsychiatry
“Working as a telepsychiatrist allows me the opportunity to work from the comfort of my home office while easily accessing clinics and patients from around the country. I most appreciate a well-managed schedule with ample time for all of my patients and the needed associated chart work. I also appreciate a very supportive, collaborative work staff at both InnovaTel and my assigned clinics, which furthers an easy work flow and assists me in providing the best patient care I can offer.”
Tanya Wozniak, MD
Tanya Wozniak, MD
Adult Psychiatrist
innovaTel Telepsychiatry
“Telepsychiatry has enabled me to see a wider variety of patients, expand my practice to underserved areas, and maximize my outpatient schedule without sacrificing flexibility. InnovaTel is a proven leader in this rapidly expanding modality, with knowledgeable staff who have years of clinical experience in mental health, and are considered pioneers in the field of telespsychiatry. They have literally thought of everything, from crisis planning to technical specifications, to licensing requirements and beyond. They have been so extremely easy to work with and accommodating to my scheduling preferences, that I have highly recommended this company to many of my colleagues.”​
Jessica Estes, DNP, APRN
Jessica Estes, DNP, APRN
Lifespan Mental Health Nurse Practitioner
innovaTel Telepsychiatry
“As a provider in rural Kentucky, I know that psychiatric services are poorly accessible. Telepsychiatry, allows patients to have access to providers that otherwise, they would never be able to see. InnovaTel's leadership team understands the added value that APRN's provide for mental health service. We are treated as members of the team, with equal input and acknowledgement of our skills. Telepsychiatry work allows me able time to see patient and complete all of the demand of practice, without sacrificing time to drive to the closest metro area. As an APRN, I feel appreciated and valued.”​
Cheryl Gore, APRN
Cheryl Gore, APRN
Psychiatric - Mental Health Nurse Practitioner
innvoaTel Telepsychiatry
"Becoming part of the team at InnovaTel has been both refreshing and rewarding. As a Psychiatric Nurse Practitioner, I am very aware of the need for Mental Health Services in rural areas all over the country. Working with InnovaTel allows me to provide services in these areas; something I am very passionate about. I am surrounded by large number of professionals that have a wealth of knowledge and experience in the field of Psychiatry which encourages a team approach in providing the best care to those needing services. As an employee I feel supported and valued both personally and professionally. I am thankful for the opportunity to work with a great group of professionals and look forward to the many more years of service."

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