Outpatient Facilities

Two of the biggest factors with a timeline for implementing telepsychiatry is licensing and credentialing of clinicians, which can vary depending on your state and the insurance plans that you accept.

innovaTel’s goal is to find the best clinical fit for your organization. In many cases, innovaTel has providers who are already licensed in your state. However, if we have clinicians who are a great clinical fit who are not yet licensed in your state, innovaTel will cover the cost to get them licensed in your state. Our team will work closely with yours to ensure a timely implementation that sets the foundation for a long-term partnership.

It is innovaTel’s policy that clinicians are licensed in the state where they are physically located as well as where they are treating patients. 

innovaTel covers the cost of clinician licensing, DEA, malpractice, benefits and PTO.

innovaTel’s implementation team will work closely with your team to assist with clincian credentialing. Once you review and choose your clinician or clinicians, the innovaTel team will get you all of the documentation that you need to credential the innovaTel clinician with your payers.

innovaTel does not bill insurance directly. It is our model that our clinicians will become credentialed with your payers and your organization will handle all of the billing.

innovaTel’s partnership is simple. We charge a flat hourly fee for our clinicians and do not charge any additional set-up fees, ongoing maintenance fees or technology fees.

innovaTel customizes proposals based on the clinical needs of each of the organizations with which we work. There can be variability in the hourly rate based on the type of clinicians that you are looking for, their sub-specialty and certain requirements you are looking to meet, such as on-call requirements.

Connect with one of our telepsychiatry team members today to get a customized proposal.

That’s a great question with a complex answer. Telehealth reimbursement varies depending on the state and the payer. The regulations are changing regularly, and it can be complex to navigate, but we are here to help! The good news is most states now have some type of parity law in place that mandates coverage for telepsychiatry and teletherapy.

innovaTel’s team is happy to provide guidance to your organization based on our experience in your state.

Our clinicians will document directly in your EHR. All clinicians are trained in concurrent documentation and documentation is guaranteed to be completed by the end of each day to assist in prompt billing.

All medications will be e-prescribed through your EHR. If you do not have e-prescribing capabilities, we can recommend a cost-effective standalone solution.

innovaTel hires board certified and board eligible psychiatrists, psychiatric nurse practitioners and licensed clinical social workers. We are extremely selective with the clinicians who we hire, and we are proud to have a high clinician retention rate. 

innovaTel’s clinical team covers a wide variety of sub-specialties including, but not limited to:

*Child/adolescent psychiatry
*Geriatric
*Eating Disorders
*Gender Dysphoria
*Forensic/Corrections
*Psychosomatics
*Bilingual/Multilingual providers

Technology has come a long way, making it very simple and affordable to get started with telepsychiatry. We will provide technical recommendations for the most optimal experience. But ultimately, if you have a webcam and an internet connection, your organization can implement telepsychiatry.

innovaTel is platform agnostic and will work within your platform of choice, if you do not have a telehealth platform, innovaTel will cover the cost of a HIPAA-compliant platform for our clinician. We know that standardizations of systems are extremely important and we would not want you to have different team members working in different systems. It’s easiest for patients, clinicians and your staff to work in the same telehealth platform. 

innovaTel will perform a number of test visits prior to your go-live and also provide IT support at no charge to your organization.

This can vary based on your organization, your clinical protocols and your patient population. innovaTel supports a hybrid model of telehealth that allows your patients to come in, on site, or connect remotely. Which patients come in or connect remotely is based on a variety of factors, including clinical appropriateness and whether or not a patient has the right technology to connect remotely.

innovaTel recommends having a telepsychiatry room set up at one of your locations for patients who need to come in. innovaTel’s clinical team can assist in protocol development with your organization for patients to connect remotely.