Remote Telepsychiatry Services for Healthcare organizations

The demand for behavioral health services is immense. And growing. innovaTel Telepsychiatry is committed to helping organizations help their patients by integrating highly qualified, remote telepsychiatry clinicians with your on-site teams.


Real Telepsychiatry Solutions to Real Healthcare Recruitment and Retention Challenges

We help your organization recruit and retain quality telepsychiatry clinicians.


innovaTel by Quartet’s high retention rate among its esteemed clinicians illustrates the success of its telepsychiatry partnership model, which allows organizations to be involved in selecting an ideal clinician, regardless of where they are located. innovaTel recruits teletherapy and telepsychiatry clinicians from all over the country and removes geography from your recruitment equation, finding you the best clinical fit from a larger pool of candidates.

Improving telepsychiatry clinician efficiency and productivity.


innovaTel assimilates to fit within your existing workflow without requiring additional technology or software, allowing your clinical teams to focus more on patient care and less on system changes. All innovaTel clinicians follow a set scheduling template and perform concurrent documentation with no additional admin time, providing you with maximum productivity while maintaining the highest standards of care.

Creating an exceptional telepsychiatry experience.


Your patients need timely, professional, high-quality care.And that’s exactly what innovaTel Telepsychiatry delivers, every day. Our clinicians work collaboratively, as an extension of your team, to ensure your patients receive timely access to exceptional care to meet their behavioral healthcare needs.

Providing remote telepsychiatry services where resources are limited.


A telepsychiatry and teletherapy partnership with innovaTel allows your organization to tap into our remote telebehavioral health clinicians with subspecialty training that may not be available in the communities that you serve, which is particularly beneficial in rural areas.

Creative telebehavioral health solutions for limited budgets.


Benefit from predictability of cost. Your organization chooses a part-time or full-time clinicians, to meet your clinical needs, and innovaTel covers costs tied to licensing, benefits, malpractice insurance and more.

Meet the demand for care with teletherapy and telepsychiatry services.


By partnering with innovaTel and integrating the expertise of a remote therapist or psychiatric clinician, your organization can reduce patient wait times and alleviate stress from burnout experienced by your onsite staff.

Our Telepsychiatry & Teletherapy Partnership Process

At innovaTel, we are reshaping the telepsychiatry and teletherapy model, which transforms your organization’s ability to provide care to your existing patients, but also provides the ability to expand services beyond your community. Increasing timely access to care is part of our mission, and that’s why our process for establishing partnerships is simple.

STEP ONE

Let's talk



Share your clinical needs with innovaTel.

STEP TWO

Interview our clinicians



innovaTel Telepsychiatry presents our available qualified, licensed, remote behavioral health clinicians for your team to interview.

STEP THREE

Onboarding begins



Once your team chooses a clinician(s) , they become credentialed with your payers and your organization bills for services.

STEP FOUR

Workflow development



innovaTel Telepsychiatry assigns your team with a dedicated Clinical Liaison — an experienced psychiatric registered nurse — to help design customized workflows with your team to ensure seamless integration.

STEP FIVE

Your patients receive care



Your assigned innovaTel clinician holds a set schedule, either part-time or full-time, for your patients each week, connecting via a HIPAA-compliant telehealth platform and document directly into your EMR.

STEP SIX

Receive ongoing support



Your Clinical Liaison provides ongoing support to you and your innovaTel clinician in your day-to-day work.

Learn More About innovaTel Telepsychiatry

What is the typical timeline to get started?

Two of the biggest factors with a timeline for implementing telepsychiatry is licensing and credentialing of clinicians, which can vary depending on your state and the insurance plans that you accept.

innovaTel’s goal is to find the best clinical fit for your organization. In many cases, innovaTel has providers who are already licensed in your state. However, if we have clinicians who are a great clinical fit who are not yet licensed in your state, innovaTel will cover the cost to get them licensed in your state. Our team will work closely with yours to ensure a timely implementation that sets the foundation for a long-term partnership.

How does licensing and credentialing work?

It is innovaTel’s policy that clinicians are licensed in the state where they are physically located as well as where they are treating patients. 

innovaTel covers the cost of clinician licensing, DEA, malpractice, benefits and PTO.

innovaTel’s implementation team will work closely with your team to assist with clincian credentialing. Once you review and choose your clinician or clinicians, the innovaTel team will get you all of the documentation that you need to credential the innovaTel clinician with your payers.

How does billing work?

innovaTel does not bill insurance directly. It is our model that our clinicians will become credentialed with your payers and your organization will handle all of the billing.

innovaTel’s partnership is simple. We charge a flat hourly fee for our clinicians and do not charge any additional set-up fees, ongoing maintenance fees or technology fees.

What is your hourly rate?

innovaTel customizes proposals based on the clinical needs of each of the organizations with which we work. There can be variability in the hourly rate based on the type of clinicians that you are looking for, their sub-specialty and certain requirements you are looking to meet, such as on-call requirements.

Connect with one of our telepsychiatry team members today to get a customized proposal.

How do I know if telepsychiatry will be reimbursed in my state?

That’s a great question with a complex answer. Telehealth reimbursement varies depending on the state and the payer. The regulations are changing regularly, and it can be complex to navigate, but we are here to help! The good news is most states now have some type of parity law in place that mandates coverage for telepsychiatry and teletherapy.

innovaTel’s team is happy to provide guidance to your organization based on our experience in your state.

How does documentation and prescribing work?

Our clinicians will document directly in your EHR. All clinicians are trained in concurrent documentation and documentation is guaranteed to be completed by the end of each day to assist in prompt billing.

All medications will be e-prescribed through your EHR. If you do not have e-prescribing capabilities, we can recommend a cost-effective standalone solution.

Which clinicians does innovaTel hire?

innovaTel hires board certified and board eligible psychiatrists, psychiatric nurse practitioners and licensed clinical social workers. We are extremely selective with the clinicians who we hire, and we are proud to have a high clinician retention rate. 

innovaTel’s clinical team covers a wide variety of sub-specialties including, but not limited to:

*Child/adolescent psychiatry
*Geriatric
*Eating Disorders
*Gender Dysphoria
*Forensic/Corrections
*Psychosomatics
*Bilingual/Multilingual providers

What technology will our organization need for telepsychiatry or teletherapy services?

Technology has come a long way, making it very simple and affordable to get started with telepsychiatry. We will provide technical recommendations for the most optimal experience. But ultimately, if you have a webcam and an internet connection, your organization can implement telepsychiatry.

innovaTel is platform agnostic and will work within your platform of choice, if you do not have a telehealth platform, innovaTel will cover the cost of a HIPAA-compliant platform for our clinician. We know that standardizations of systems are extremely important and we would not want you to have different team members working in different systems. It’s easiest for patients, clinicians and your staff to work in the same telehealth platform. 

innovaTel will perform a number of test visits prior to your go-live and also provide IT support at no charge to your organization.

How do patients connect? Where are they located?

This can vary based on your organization, your clinical protocols and your patient population. innovaTel supports a hybrid model of telehealth that allows your patients to come in, on site, or connect remotely. Which patients come in or connect remotely is based on a variety of factors, including clinical appropriateness and whether or not a patient has the right technology to connect remotely.

innovaTel recommends having a telepsychiatry room set up at one of your locations for patients who need to come in. innovaTel’s clinical team can assist in protocol development with your organization for patients to connect remotely.

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What Healthcare Providers Say About Our Remote Behavioral Health Services

“As a result of our hybrid approach to care, we have seen a notable reduction in no-shows. If a patient prefers to receive care at home, we arrange for that. However, that option is not clinically appropriate for every patient, so the hybrid model allows us to see patients in-person, too. We believe patient choice is the future.”

Walt Hill, CEO High Plains Mental Health Center

What Healthcare Providers Say About Our Remote Behavioral Health Services

"They hire exemplary staff. Our client feedback about John has been wonderful. When we started this endeavor a few years back we worried about client reaction and engagement and it has gone very well. Working with innovaTel has far exceeded our expectations."

Lisa M. Southern, LMLP, LCP Compass Behavioral Health Executive Director

Ready to Partner with innovaTel by Quartet?

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    Are you a patient? If you reside in Pennsylvania and are seeking care, please call 267-999-9534. If you do not reside in Pennsylvania and are in need of emergency mental health services, please dial 988.

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